Our Return Policy:
This item is covered by the Diamond Best-on-the-Web 30-Day Return Policy with a required Restocking Fee.
As stated in the full Return Policy, this item may be returned within 30 days of receipt for a refund as long as the following conditions are met:
- The item must be returned at the customer's expense in the original packaging.
- The item must be in new condition--no cracks, scratches or dirty tires.
- A Return Authorization must be requested from Diamond within 30 days of delivery.
- Once the Return Authorization has been received from Diamond, the product must be returned within 14 days to receive a refund.
- A 15% Restocking Fee is required to return this item.
- Lift Chairs with upgraded fabrics and Heat and Massage options are non-returnable.
If you have questions about this item please call a at 1-800-977-3002